BC
BPO Client Services
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About BPO Client Services
BPO Services (bposervices.co.za) is a specialist Business Process Outsourcing firm operating as a highly capable extension of its clients' teams, focusing on customer care and complex, high-risk campaigns. Based in South Africa, their mission is to be brand ambassadors by providing top-tier, hands-on services across multiple channels, including Interaction Centre, Social Media, and Technical Support. They guarantee fast response times, with calls answered in 10 rings or less. Key services include crisis management, contact centre consulting, and business intelligence to prevent quality issues. The firm saves clients significant time and money by providing experienced staff with low turnover, ensuring guaranteed business continuity and turning customer detractors into promoters.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Home Services
Hospitality
IT Services
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
South Africa
Languages
English
Core Services
CS
Customer Service
Services
IS
Industry-Specific Support
Service Details
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Company Reviews
Total Reviews
1
Last Rated 4/16/2025
Overall Ratings
3
Last Rated 4/16/2025
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R
Receptionist
8 months ago
I don’t know
Pros: The environment is relaxed and employees us to be ourselves | Cons: No benefits Pay date falls in the 5th off every month Underpaid for workload given
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