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Answering Innovations

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About Answering Innovations

Answering Innovations is a 24/7 live telephone answering service and inbound call center, based in Madison, WI, that has been operating since 1977. They offer professional receptionists for after-hours, overflow, or full-time coverage across various industries like Legal, Medical/Dental (HIPAA-compliant), HVAC, and Restoration. Their key focus is on fast, accurate call-handling, precise message dispatching, and lead capture, ensuring urgent messages are quickly escalated to on-call staff via text or phone. They have earned the ATSI Award of Excellence for 12 consecutive years for consistently outstanding call quality.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom

Region

United States

Languages

English

Core Services

Call Center Support
CS
Customer Service
HD
Help Desk

Services

Technical Support
Technical Support
Web Support
Web Support

Service Details

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