Nexa
40 Reviews
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About Nexa
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant), and Legal. Nexa's omni-channel approach covers calls, texts, and live chat, delivering comprehensive services including lead qualification, appointment scheduling, and inbound/outbound sales. Their solutions are highly flexible, featuring customizable scripts and bilingual (English/Spanish) capabilities.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Medical Services
Region
United States
Languages
English
Bilingual
Core Services
Services
CS
Customer Service
Service Details
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Company Reviews
Total Reviews
40
Last Rated 12/11/2025
Overall Ratings
4.33
Last Rated 12/11/2025
Sort By
A
Alexa
1 week ago
I starten føltes plattformen…
I starten føltes plattformen fullstendig pålitelig, hver prosess gikk knirkefritt, og support var alltid tilgjengelig. Men den trygghetsfølelsen forsvant da kontoen min plutselig frøs, og all kommunikasjon stoppet uten forklaring. Det var en bekymringsfull og frustrerende opplevelse. Heldigvis grep 𝚉𝚎𝚎𝚍𝚛𝚊 Ltd inn, håndterte situasjonen med forsiktighet og hjalp meg med å gjenopprette det jeg trodde var tapt for godt.
whittakerassistancedotcom
1 month ago
I lost money and didn’t know where to turn. A subreddit recommended Team on my Profile Title and I’m so thankful I followed through.I got 60% of my funds back.
У гэтых махляроў была цэлая каманда, якая выдавала сябе за «кіраўнікаў па кліентах» і «супрацоўнікаў па захаванні адпаведнасці». Я страціў грошы і не ведаў, куды звярнуцца. У маім профілі ў subreddit рэкамендавалі Team, і я вельмі ўдзячны, што зрабіў гэта. Яны ведалі пра махлярства, прапанавалі рэальныя варыянты аднаўлення і нават дапамаглі паведаміць пра фальшывую платформу ўладам. Я вярнуў 60% сваіх сродкаў.
E
Employee
2 months ago
Innovative and agile company with strong growth potential
Pros: Social Mobile is an innovative and agile company that moves quickly to meet client and market needs. As a family-run business, the culture is collaborative and supportive, with leadership that values employees’ input. The company hosts an annual retreat that brings the team together and strengthens relationships. Social Mobile also offers a broad portfolio of solutions, making it an exciting place to work for those who enjoy variety and innovation. | Cons: The company is still a small team, although it is growing steadily. Because of ISO certification, processes are very structured, which is great for compliance but may feel restrictive for those who prefer flexibility.
AA
Administrative Assistant
7 months ago
Great Company to work for!
Pros: Strong leadership, all higher ups are great at taking feedback and open to change. a healthy company culture very respectful, encouraging and purpose driven environment. Good financial management leads to steady profits and controlled expenses. They work hard in providing the best benefits to all employees, allowing them to feel valued and supported. | Cons: Established success can sometimes lead to a preference for familiar approaches, which may slow the adoption of new initiatives. Well-honed systems and workflows can make change feel less urgent, which may delay efforts to evolve or innovate.
SD
Senior Director of Logistics
8 months ago
Amazing culture and great company!
Pros: Social Mobile is a fantastic place to work with very knowledgeable team and leaders. | Cons: There are no cons, it’s a great place
E
Employee
9 months ago
Small and stressful
Pros: Standing desks and Tesla charging | Cons: A negative workplace that lead to toxic and low energy, many employees leaving for better opportunities. Constant stress anxiety and burnout. No remote or hybrid only for favorites. Overall Low morale and stressful.
E
Employee
9 months ago
Toxic Leadership and Favoritism Undermine Company Potential
Pros: The company does have an impressive portfolio of business partnerships and high-profile clientele, which could provide valuable exposure for employees. | Cons: This was by far the most disappointing work experience of my career. Employee treatment is inconsistent, and morale is extraordinarily low due to favoritism and instability stemming from the highest level of leadership. The senior leadership team is primarily composed of family members and friends, which has created a work environment that lacks professionalism and accountability. The "Chief People Officer" does not demonstrate the experience or strategic mindset needed to strengthen the workforce. Additionally, there is a significant lack of accountability at this level, with frequent shifting of blame and responsibility onto others instead of addressing issues and employee concerns constructively, which further exacerbates workplace challenges.
HL
Hardware Lead
1 year ago
Great company
Pros: Good company, fair benefits and good people | Cons: Long hours and after hours meetings, a lot of tedious work
PT
Product Test Lead
1 year ago
Nice startup
Pros: Great company to work for. Is the up-and-coming company within the industry | Cons: Due to it being a startup, the salaries are on the lower end.
CryptoCat
1 year ago
My favorite cryptocurrency
my favorite cryptocurrency! The team is very professional, several tools have been created to manage NFTs and smart contracts. Transactions are super fast, with several wallets to store coins and many exchanges that support NEXA
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