Teleperformance

170 Reviews

1.5

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About Teleperformance

TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimize business performance. Their services span Digital CX and AI (Video CX, Trust & Safety), Back-Office Processing (Claims Management, Finance & Accounting, Multilingual Customer Support), Consulting, and Specialized Services (Healthcare Support, RPO, Collection Services). TP helps clients across automotive, financial services, healthcare, telecom, and retail industries to achieve process efficiency, increased customer satisfaction, and long-lasting loyalty through a wide global footprint.

Industries

Accounting

Bookkeeping

Coaching

Construction

Consulting

E-commerce

Education

Financial

Healthcare

Home Services

Hospitality

IT Services

Insurance

Marketing

Media

Medical Services

Non-profits

Property Management

Publishing

Real Estate

Telecom

Region

France

Languages

English

Multilingual

Core Services

Call Center Support

Recruitment Assistance

Healthcare Support

Customer Service

Medical Billing

Services

AI Customer Support

AI Process Automation

Documentation Services

+5 more

Service Details

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Company Reviews

Total Reviews

170

Last Rated 11/27/2025

Overall Ratings

1.45

Last Rated 11/27/2025

(16)

(3)

(1)

(2)

(148)

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Emma Starling

3 weeks ago

1.0

Worst place I’ve ever worked for

Worst place I’ve ever worked for! Payroll never on bloody time neither, always late! Lack of communication! The whole company is a joke infact to be fair it’s a complete shitshow! Yet laughable really as they think there thriving!

shedja jansen

1 month ago

1.0

Slechte ervaring

Ben eerst begonnen,door problemen vanaf hun kant heb ik de training niet kunnen volgen. Uiteindelijk overgeplaatst naar de Ggd waar ik op een dag gebeld werd van je ligt eruit bla bla bla. Tja afschalen,dat kan. Gesolliciteerd voor Bol. Aangenomen en alle links en wat je nodig hebt binnen gekregen via de mail. Ik zou dinsdag beginnen,en zatermiddag kreeg ik een telefoontje dat het niet meer doorging. Iedereen die ik gesproken heb contact mee opgenomen waarom ik niet hoef te komen. Niemand wist het. Uiteindelijk kreeg ik het bericht,ja er is opnieuw beoordeeld en je ligt eruit. Ik heb werkelijk nog nooit zoiets meegemaakt. Dus mensen niet daar gaan werken .!!

Joao Paulo Das Neves

1 month ago

1.0

Teleperformance is bad como any to work…

Teleperformance is bad comosny to work with; the team leaders are badly prepared to deal with persons and command them. They keep menacing people and most of them are rude! Once they tried to mark ONE absence that, was proved, didn’t happen, just for the whim of creating obstacles to receive my unemployment benefits! They also steal from me money because of, they said, á plastic shitty monitor wasn’t returned by me. The overall experience WAS BAD!!

Andri

1 month ago

1.0

Null

Alles - gehe gerichtlich gegen die firma vor - habe schimmelresten in der lunge - behandeln angestellte gegen jedes menschenrecht - erkaufen sich pokale und zertifikate - mobbing pur - und die zimmer die sie vermieten sind voller schimmel und käfer, nichts funktioniert, wenn man hilfe braucht, wird man eiskalt ausgelacht und tut so als verstehe man nichts - es ist und bleibt ein dritt welt land, so auch die führung der firma, lachhaft, gays und lesben bevorzugt, sexistisch.....so was gehört in die medien - ich bin dran....

Roman Żywicki

1 month ago

1.0

Worst work experience in 10 years

I took a sales role in TP and regret it. From hiring through training to the first weeks on the job, I couldn’t get straight answers about hours, WFH vs. office, KPIs, or bonus terms. Those details only arrived weeks later and the targets were unrealistic—almost no one I met was earning the bonus. Onboarding was chaotic, processes weren’t documented, and my team lead wasn’t available, so I spent time asking random coworkers how to do basic tasks. Pay came in lower than promised and repeated emails went unanswered; I got a generic reply only after I resigned. A friend from a different project arrived at the office to find his badge deactivated without any prior call from HR or his manager. Among roughly 20 people I spoke with across projects, only one was positive about their experience. If you still consider it, get every detail in writing before you sign. For companies thinking of outsourcing: in my experience, incentives and morale were so misaligned that a lot of activity looked like performative “busywork,” not outcomes.

Dan Agres-Eloy

1 month ago

1.0

A bunch of liars, swindlers, thieves and exploiters

"Hello, I hope this email finds you well. After checking with the finance department, it was confirmed that you have no amount to receive. You will receive your receipt with the details of the deductions. After you receive the invoice on October 31st, you will understand what was paid and the discounts that resulted in a negative balance, which is why there was no amount to be received. Thank you for contacting us and have a good day". This is how b@stards get rich 😂 it's what you should expect if you go and work there 😂

Daniel Schneider

1 month ago

2.0

Diese Firma macht krank! Achtung!

Nach zweieinhalb Jahren im Unternehmen kenne ich die Abläufe, die Strukturen und die Rhetorik – und genau das macht diese Bewertung so ernst. Teleperformance präsentiert sich nach außen als moderner Global Player, tatsächlich aber herrschen im Inneren Zustände, die psychisch und moralisch zersetzend wirken. Die Arbeitsbedingungen sind eine Zumutung: ständige Lautstärke, schlechte nicht genormte Ausstattung, schlechte Luft, keinerlei Rückzugsmöglichkeiten. Der Arbeitsplatz raubt Energie, Konzentration und letztlich Gesundheit. Die Führungsstruktur ist unübersichtlich, überfordert und distanziert. Entscheidungen werden willkürlich getroffen, Verantwortlichkeiten verschwimmen, und wer sich engagiert, wird nicht gefördert, sondern ausgenutzt und klein geredet. Besonders perfide ist das Bonussystem: Alle drei Monate werden Zielvorgaben, Berechnungen und Parameter verändert. Die Wahrscheinlichkeit, den Bonus zu erreichen, sinkt dabei stetig, während die Anforderungen steigen. Es ist ein System, das Hoffnung verspricht und Frustration erzeugt – planvoll, kontrolliert und kalkuliert. Gehälter sind niedrig, Urlaubstage begrenzt, Aufstiegschancen illusorisch. Nach 2,5 Jahren: keine Gehaltserhöhung, keine Perspektive, nur die Erkenntnis, dass Loyalität hier nichts zählt. Teleperformance hat es geschafft, ein Arbeitsumfeld zu schaffen, das äußerlich effizient wirkt, innerlich aber aus Erschöpfung und Angst besteht. Es herrscht die ständige Unsicherheit, dass sich alles wieder ändert – Strukturen, Boni, Erwartungen. Diese Instabilität ist kein Zufall, sondern Teil des Systems. Warnung an alle Bewerber, insbesondere aus dem Ausland: Dieses Unternehmen sucht keine Mitarbeiter – es sucht Funktionsträger. Menschen, die funktionieren, bis sie nicht mehr können. Danach werden sie ersetzt. Wer hier zu arbeiten beginnt, sollte wissen: Das wahre Produkt ist nicht der Service, sondern die menschliche Ausdauer. Und die wird hier bis zum letzten Rest ausgeschöpft.

Cristiana Fernandes

2 months ago

1.0

If you have a chronic illness RUN from this company. They don't care about it and are openly ableist.

I only put one star because it's impossible to give it ZERO. Not only Teleperformance is OPENLY ABLEIST, this company is the most unethical, inhumane, horrible, idiotic and disgusting company in the entire world. If you want to keep your dignity, NEVER work here, I would never wish this upon my worst enemy. That's how awful this company is. To summarize: they fired me for having a chronic illness. Yep, that's right. Apparently they can do that and can get away with it, since they blatantly break the rules of the entire labour code law and only use that in their favor, as for the worker, screw them i guess. Right at the beggining of my contract, I warned the HR, my Team Leader and anyone I could possibly warn that I had a chronic illness and since I live very far from the site, it was extremely debilitating to catch 3 different public transports every single day to arrive there. I would always get there suffering from an extreme fatigue, which significantly deteorated my performance in work. I begged them to the point of losing all my dignity for them to make me work from home. My contract was hybrid so it was possible. And yet, even them being completely aware, they refused. According to the labour code in my country, the employer IS OBLIGATED to let a worker with a chronic illness to work from home NO MATTER WHAT and if the contract allows so. THEY OPENLY COMPROMISED MY HEALTH. I showed them every document possible, and yet they still refused. Not only that but they pay you horribly, and last month they didn't even pay for my vacation days, WHICH IS ILLEGAL. They never respect the schedule announcement deadline, having times where it would be the eve of next month and I still wouldn't know what my schedule was. And now, after trying so many times and actually becoming seriously sick due to the extreme stress they caused me, they ended up firing me. You should be ASHAMED, Teleperformance! This company NEEDS TO GO DOWN TO THE GROUND. Immediately. They deserve the worst in their lives. These are not human, THEY'RE MONSTERS. NEVER WORK HERE. EVER.

Sam

2 months ago

1.0

Its not a good place to work

Its not a good place to work. Any issue you get they just refer you to a different department. Nothing make sense and the training you get is so weird you question who makes decision. You dont have to trust me but check around the internet. At any point they can just transfer you for no reason even if you have perfect numbers.

Tre

2 months ago

1.0

Stay away!

I would like to begin with not even giving them one star. This company is the worst company you can work for, from the bad work conditions to the lack of empathy/professionalism from managers and so on. These kind of companies which are just here to EXPLOIT people that are trying to create a future! after one year dealing with HR,Housing,Project changes and with ZERO respect or consequences on their side. I can only say..stay away and if you want to ruin your life be my guest it will only take them a couple of months to do so. I've seen enough to see what it is doing to people. From mental health problems to drug problems and alcoholism..but they don't care because it's all about the money for them and how much they can get out off you until you finally give up, In the end your just a number! The day i resigned i felt so relieved..traumatized but relieved from this horrible company and now i can move on after wasting a year of my life. Good bye and Good luck!

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