The VA Hub

130 Reviews

3.7

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About The VA Hub

The VA Hub provides specialized Filipino Virtual Assistant services, primarily serving clients in North America and Canada. They focus on delivering pre-screened, highly-trained VAs by offering permanent work-from-home careers and extensive industry training. Their core specializations include US Real Estate concepts, Insurance, and Marketing expertise, enabling them to provide Executive, Lead Management, and specialized VA roles across multiple business sectors, all with a strict requirement for a strong command of English.

Industries

Accounting

Bookkeeping

Coaching

Construction

Consulting

E-commerce

Education

Financial

Healthcare

Home Services

Hospitality

IT Services

Insurance

Legal

Marketing

Media

Non-profits

Property Management

Publishing

Real Estate

Telecom

Medical Services

Region

Philippines

Languages

English

Core Services

Accounting Services

Administrative Support

Marketing Support

Industry-Specific Support

Bookkeeping Services

Services

Call Center Support

Content Creation

Customer Service

+21 more

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews

130

Last Rated 12/5/2025

Overall Ratings

3.7

Last Rated 12/5/2025

(59)

(26)

(15)

(7)

(23)

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Independent Contractor

1 week ago

1.0

Great Leaders and Teammates Undermined by a President Who Lacks Accountability

Pros: There are genuinely skilled and compassionate leaders here who care deeply about people and do their best despite difficult circumstances. My colleagues, both contractors and internal team members, are some of the most hardworking and collaborative individuals I’ve ever worked with. The camaraderie, creativity, and shared commitment to clients are what hold this company together. | Cons: Unfortunately, all of that good is consistently overshadowed by one person at the very top. The president sets a damaging example. Instead of fostering unity, she has cultivated fear, favoritism, and division. She is known to speak ill of people the moment they leave the room, often twisting stories to protect her own image rather than taking responsibility for her part in conflicts. This has left a trail of distrust among otherwise dedicated teams. Performative empathy. After recent earthquakes and typhoons, rather than offering tangible help to those affected, she staged a raffle, a tone-deaf move that turned real fear and uncertainty into a PR moment. None of the winners were among those who suffered damage, underscoring how disconnected the gesture was from reality. Lavish displays amid growing inequity. While contractors work long hours for modest pay, the president regularly flaunts luxury purchases and new properties during meetings. This has fueled internal concern about how profits are handled, especially since there is no properly structured finance department. The lack of transparency only deepens mistrust. Contradictory culture. The company markets itself as promoting work-life balance and a healthy culture, yet urgency, micromanagement, and pressure are the daily norm. The dissonance between image and reality traces directly to the president’s style of leadership, reactive, self-centered, and image-driven. No accountability, no trust. While other leaders within the company genuinely try to build people up, the president avoids accountability and deflects blame. Her inability to own her actions and words has cost the company good people, damaged morale, and diminished the credibility of the leadership team as a whole. Appraisals and bonuses are performance-based. How about considering that performance should be pay-based when you have rates that are too low and stacking expectations that are too high to begin with? Internal feed-backing system is weaponized against members who are limited in their resources and allowed actions. The HR Department isn’t qualified to decide whom they hire when they themselves certainly wouldn’t pass the company’s training programs. They require the most hand-holding when new practices and policies are put in place, and have impunity from SOPs they strictly implement. They show no empathy and accountability when they make payroll-related mistakes, for instance, and not once did I witness them use the words “sorry” or “apologies,” as if those words are taboo in their department. They also don’t know how to reply to emails in a timely way and rely on other departments to pick up their slack even when inquiries are directly addressed to them. You can’t expect senior management to do something about this because the HR head is the president’s sister. Whisper an area they could improve and you’ll only get a target on your back by either getting your pay last or getting called out for a minor mistake that can otherwise wise be easily fixed. All other departments are great to collaborate with, except for HR. Other departments have said the same thing in our private discussions. False client headcount reported. The CFO and CEO trust the president blindly. They should demand visibility over dashboards tracking the actual client count.

Employee

1 month ago

1.0

very illogical

Pros: they can be stable if stability means settling for something less. | Cons: During the interview, they expect you to have all the tools, so it is not newbie friendly. They also require you to work beside your modem, and their reason is " so you can troubleshoot easily when there's a network problem". Like as if all connection problems can always be resolved by just rebooting your modem. They worry too much on something that is so basic. Modem problems should be least of your concern when hiring. People can always have and use back up connections. It's not like troubleshooting your modem will be part of your daily routine just to be able to work.

Executive Assistant

3 months ago

1.0

You cant breathe working here

Pros: Good pay and fun raffles and yearly company party | Cons: Bad management, way too strict, environment was suffocating

Graduate Engineer Trainee

5 months ago

2.0

Stressful experience

Pros: They only pay you 4,9 per hour, which ends up being like 740 a month. From 45 trainees I stared with, by week there was only 3 of us. Training lasts a month and is not paid, the amount of after class work you have to do is insane. guess your conclusions | Cons: They charge clients more than double than they pay you, training expectations are absurd, some staff are rude

Freelancer

5 months ago

2.0

Unnecessarily Rigid Interview Experience for a Remote Position

Pros: None observed during the interview scheduling process. | Cons: *The "first-come, first-served" basis for time slots, coupled with a strict "no reschedule allowed" policy, creates significant pressure and makes it difficult for candidates with existing commitments to participate. It felt very rigid and unforgiving. *Demanding a "dedicated working place," "pleasant background" with "no virtual background allowed," and a "dress to impress" business casual attire for an entirely remote interview felt overly strict and out of touch with modern remote work realities. For someone like myself, who might not always have a perfectly "pleasant" physical background available, it felt unnecessarily punitive and created an impression of being "shifty" simply for not having a dedicated, aesthetic space. *Being told the Zoom link would be provided via Google Chat on the day of the interview is not ideal and adds to pre-interview stress. *While professionalism is understood, the detailed instructions on "dress to impress" and treating it "as if you will be attending a physical face-to-face interview" for a remote role felt like an overemphasis on superficialities rather than skills and experience.

Employee

7 months ago

3.0

Supportive Environment with Growth Opportunities, But Compensation Needs to Catch Up

Pros: • Support team is helpful and always ready to assist • The COO is approachable and engages the team through occasional raffle draws • Training is challenging but valuable, especially for those new to the VA role • No micromanagement — team managers trust their VAs • No strict productivity trackers, just hourly updates via Google Chat | Cons: • Contractor rates are no longer competitive compared to other agencies • No HMO or 13th month pay • No government-mandated benefits (unless done voluntarily) • Financial instability due to client-dependent structure — possible gaps in earnings when clients cancel • Independent contractors shoulder most of the risk with limited security

Employee

7 months ago

5.0

Great opportunity

Pros: Work from home. Forever. :) | Cons: None that I can think of

Virtual Assistant

7 months ago

1.0

Low Salary

Pros: Security, as they say, but not really. You're not, you can get better clients and better pay elsewhere. | Cons: The admin, their bad system, no freedom, their cut is more than half of what the VAs are getting, yet the support isn't that helpful at all

Virtual Assistant

11 months ago

5.0

Great Experience with The VA Hub!

Pros: I had a fantastic time at The VA Hub! One of the things I truly appreciated was how they gave their Virtual Assistants a voice and made us feel heard and valued. It’s rare to find a company that genuinely prioritizes the well-being and input of its team members. Another highlight was... salaries were always on time or even early which speaks volumes about their reliability and respect for their VAs. If you’re considering joining or working with The VA Hub, I can confidently say it’s an excellent choice! | Cons: Honestly, I couldn’t think of any downsides during my time with The VA Hub. The experience was positive, and it’s a testament to how well they manage and support their team.

Virtual Assistant

1 year ago

4.0

Experience as a Virtual Aasistant

Pros: Intensive training and great salary. | Cons: It was difficult to pass the month long training and you are not paid during training.

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The VA Hub

About The VA Hub

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Service Details

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Company Reviews

Total Reviews

130

Overall Ratings

3.7

Independent Contractor

Great Leaders and Teammates Undermined by a President Who Lacks Accountability

Employee

very illogical

Executive Assistant

You cant breathe working here

Graduate Engineer Trainee

Stressful experience

Freelancer

Unnecessarily Rigid Interview Experience for a Remote Position

Employee

Supportive Environment with Growth Opportunities, But Compensation Needs to Catch Up

Employee

Great opportunity

Virtual Assistant

Low Salary

Virtual Assistant

Great Experience with The VA Hub!

Virtual Assistant

Experience as a Virtual Aasistant

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