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Trusty Oak

58 Reviews
4.5
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About Trusty Oak

Trusty Oak connects business owners, solopreneurs, and executives with experienced, U.S.-based freelance virtual assistants. They emphasize clear communication, confident delegation, and helping clients reclaim time for strategic growth by handling day-to-day operational tasks. The company offers a "human-first approach," providing flexible plans, and offering support beyond matching by coaching clients on effective delegation to ensure long-term, seamless partnerships.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Medical Services

Region

United States

Languages

English

Core Services

Administrative Support
Content Creation
Executive Assistance

Services

Accounting Services
Accounting Services
BS
Bookkeeping Services
Call Center Support
Call Center Support
CS
Customer Service
E-Commerce Support
E-Commerce Support
Event Planning
Event Planning
HR Support
HR Support
IT Support Services
IT Support Services
IS
Industry-Specific Support
Marketing Support
Marketing Support
Marketplace Management
Marketplace Management
Medical Billing
Medical Billing
Offshore Staffing
Offshore Staffing
Personal Assistance
Personal Assistance
Project Management
Project Management
Recruitment Assistance
Recruitment Assistance
Research Services
Research Services
SEO Support
SEO Support
Sales Assistance
Sales Assistance
Social Media Management
Social Media Management
Task-Based Services
Task-Based Services
Technical Content
Technical Content
Technical Support
Technical Support
Web Support
Web Support

Service Details

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Contact Trusty Oak

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Company Reviews

Total Reviews
58

Last Rated 2/20/2025

Overall Ratings
4.48

Last Rated 2/20/2025

(45)
(4)
(5)
(0)
(4)
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VA

Virtual Assistant

9 months ago

Glassdoor
5.0

Nice side money

Pros: Flexible schedule and supportive staff | Cons: Clients aren’t always consistent and struggle to delegate

Lori Lovens

Lori Lovens

11 months ago

Google
5.0

I love that I have a team of VA's available through Trusty Oak. Nitin Khanna has been a consistent, reliable resource for nearly 2 years. He handles my CRM, LinkedIn, etc... I've also had design work, web support, and specialty projects completed by TO's breadth of talent. Thank you, Nitin and the TO team!

Stephanie Williams

Stephanie Williams

1 year ago

Google
5.0

Trusty Oak has been amazing to work with! I really needed help with client coordination and smoother systems and Tatum has been a huge help with that! Highly recommend Trusty Oak!

Julie Herres

Julie Herres

1 year ago

Google
5.0

Tessa at Trusty Oak is an absolute rockstar! She’s my right-hand, keeping me organized and managing my calendar with precision while protecting my time like a hawk. From handling side projects to doing research, she ensures everything runs smoothly so I can focus on what truly needs me. I couldn’t do it without her—highly recommend her and Trusty Oak!

Tonya Evans

Tonya Evans

1 year ago

Google
5.0

I am thrilled to share my experience working with Trusty Oak and my virtual executive assistant, Nitin. After a very helpful onboarding and vetting EA options, I was matched with the perfect virtual EA. Since joining my team, he has increased my productivity exponentially by bringing the perfect balance of initiative and collaboration. His exceptional communication skills and ability to ‘take charge’ while asking the right questions for clarity have been invaluable. Nitin expertly manages my incredibly busy schedule, ensuring that my time is used effectively and strategically. Beyond calendar management, he is instrumental in setting up systems and databases that streamline my operations and keep everything running smoothly. His efficiency, attention to detail, and proactive approach have exceeded my expectations and allowed me to focus on what I do best. I HIGHLY recommend Nitin and Trusty Oak to anyone in need of a professional, reliable, and results-oriented assistant who can transform the way you work.

Julie Couret

Julie Couret

1 year ago

Google
5.0

Dana is more than my Executive Assistant, she’s the key to unlocking opportunity and stability in my fast moving business. I am eternally grateful to Trusty Oak for the high touch process in connecting Dana and I.

Israel Lang

Israel Lang

1 year ago

Google
5.0

Really appreciate how Trusty Oak has helped me as a solopreneur. Tatum has been super helpful. She has taken many of the admin tasks that bore me to death and allowed me to focus on the things that are most important to me, my clients and my prospects. Thanks Trusty Oak!

E

Employee

1 year ago

Glassdoor
1.0

Not what it seems

Pros: Made some great connections with fellow VAs and a few clients. | Cons: They sell themselves as the top VA company with ample opportunities and resources. It’s not at all what they advertise. Their vetting process for clients is poor. They’ll basically accept any client without ensuring there is a viable need for support. If the client doesn’t actually need support, the VA is left without hours and tasks to do and the company puts the blame on them rather than their vetting. I worked with a few clients that had no need for a VA but the company brought them on anyway and wasted my time. They under pay their VAs. My clients were being charged $45 an hour and I made barely $20. No consistent flow of clients for VAs to get matched with. They charge a monthly platform fee and also require a high upfront investment when you sign on, promising clients, value and hours but they don’t deliver on any of those promises. I left feeling very frustrated and disappointed.

E

Employee

1 year ago

Glassdoor
1.0

Find your own clients, make more money

Pros: Flexible schedule, remote work opportunities, non-degree requiring | Cons: Chaotic management, sub-par clientele, pay is non-competitive and no benefits for contracted virtual assistants. Management expects you to act like a dedicated employee even though you're working as a fractional contracted VA. If you're looking to build a solid client base, you're better off freelancing.

Susan Trachman

Susan Trachman

1 year ago

Google
5.0

Jill Neuhaus at Trusty Oak has been a tremendous boost to my social media platform. She is clever, prompt, and so easy to work with. I cannot recommend her highly enough!

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